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UW Athletics: Customer Service Representative

Bucky Badger
On Campus
Job #: 46958
Employer: UW Athletics Ticket Office On Busline?: Yes
Pay: $9.00-$9.00/hr Posted: 02/07/2018
Category:  Office Deadline: 03/08/2018
# of Positions: 9

Contact Information

Name: Amy Chenault
Email Address: anc@athletics.wisc.edu
Address: 1440 Monroe St Madison, Wisconsin 53711
Primary Phone: 6082621440
Website: uwbadgers.com
Description:

OFFICE HOURS: The Wisconsin Athletic Ticket Office is open from 8:30 a.m. – 4:30 p.m. CT; Monday – Friday, excluding Federal holidays.

OFFICE LOCATION: The McGinnis Family Athletic Ticket Office is located by Gate 1 of Camp Randall Stadium at 1440 Monroe Street, Madison, WI  53711.

EVENT LOCATION: Camp Randall Stadium: 1440 Monroe Street, UW Field House: 1450 Monroe Street, Kohl Center: 601 West Dayton, La Bahn Arena: 105 East Campus Mall, Goodman Softball Complex: 2415 University Bay Drive, McClimon Track/Soccer Complex: 702 Walnut Street

JOB POSTING: Hiring for summer of 2018 and/or fall 2018 semester.  If starting during summer, expectation is will continue employment during fall 2018 semester.  Compensation is $9.00 per hour.  The Wisconsin Athletic Ticket Office is looking for energetic, self-motivated and detail-oriented students to provide outstanding customer service to supporters of Wisconsin Athletics.  Interest in college athletics preferred.  Good problem solving, communication and computer skills are essential.  Must be team-oriented, reliable, well-organized, adaptable and able to work in a fast-paced environment.

JOB DESCRIPTION: Phone and in-person athletic ticket sales and customer service, complimentary ticket administration at athletic events and concerts, data entry, filing, preparing mailings and other duties as assigned. Employees will be scheduled to staff both office hours and event hours.

REQUIREMENTS: Successful candidates will start training as early as week of May 12, if desiring summer employment, or August 31, if starting during fall semester.  Start date is flexible based on availability.  Must be UW-Madison student during fall 2018 semester to be eligible for hire.  Incoming fall 2018 freshmen eligible for hire.  Students that graduate prior to start date are not eligible for hire.

SUMMER HOURS: 20 – 25 hours per week from May 12 thru August 30.  Flexible scheduling available.

FALL SEMESTER HOURS: 8 – 12 hours per week during fall 2018 semester, beginning August 31st.  Flexible scheduling available.  Hours vary depending on class schedule during available office hours and number of events during a given week.  Evening and weekend event hours are required.  Availability to be assigned to work all seven home football games is required, games off are based on seniority and requests.  

APPLICATION PROCESS: To apply, please email a resume attachment (PDF form preferred) to Amy Chenault at ANC@athletics.wisc.edu by Thursday, March 8th

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